Cedar Financial is a participant of the Insurance and Financial Services Ombudsman Scheme. Since 1995, the IFSO Scheme has provided an independent and free service for thousands of customers of financial service providers. Each year the IFSO Scheme responds to over 3,000 complaint enquiries and resolves about 300 formal complaints. As an approved dispute resolution scheme, The IFSO run a service that is accessible, independent, fair, accountable, efficient and effective. The IFSO Scheme is entirely free for consumers. You can make an enquiry or make a complaint any time.